Bulk Billing
Bulk billing is only available for those who are either under 16, over 60 or hold a Valid Commonwealth Concession card* (from 1/11/23). Proof of eligibility must be presented prior to the consultation. Also, the Bulk Billing consent is mandatory for every Bulk Billing Telehealth post consult and it must be sent back to the clinic via email or mobile otherwise you will be privately billed. This is a mandatory Medicare requirement and must be complied with by bulk billing patients and the clinic.
In order for us to provide you with on-going preventative care, please register with mymedicare and choose our clinic as your preferred medical provider, using this link below:
https://www.hotdoc.com.au/forms/bundoora-family-clinic-mymedicare-registration-form-for-bundoora-family-clinic
Please note; You must present your physical cards, Medicare & Commonwealth Concession Cards each time or you will be billed privately.
Private Billing
All patients who do not qualify in the bulk billing criteria listed above are required to pay consultation fees, therefore you need to make an appt online and secure your card prior to every consult. Please refer to the Practice Fees prior to boooking.
Medicare rebates can be processed at the time of payment, if you have setup your details with Medicare, or you can upload your invoice to claim from your MyGov account. Pls bring your physical Medicare and Credit or debit card to claim your Medicare rebate at the time of payment.
In order for us to provide you with on-going preventative care, please register with mymedicare and choose our clinic as your preferred medical provider, using this link below:
https://www.hotdoc.com.au/forms/bundoora-family-clinic-mymedicare-registration-form-for-bundoora-family-clinic
Note: For all appointments booked online, patients are required to store their credit card details for payment security. This is standard practice of the clinic. Your stored credit card will only be debited if you forget to pay your consult fee following your appointment.
Cancellations: Please call and inform us if you cannot make your appointment. A cancellation fee may be charged if less than 24 hours’ notice is given to cancel your appointment. Similarly, a fee may also be charged for non-attendance or missed appointments. The fee depends on the length of the appointment booked with your doctor.
Telephone Consultations – available 7 days a week
The Telehealth Consultation is available for patients that have had a face-to-face consultation with their doctor at least once in the preceding 12 months. The standard fee is $70 for all patients 7 days a week.
Bulk Billing on WEEKDAYS is ONLY available for Telehealth consultations for children, patients over 60 years of age and valid Commonwealth Concession Card holders if the Medicare Assignment form is completed and submitted with each post Telehealth consult otherwise Private Fees will apply.
Failure to Attend Appointment
If you fail to attend your appointment you will be charged $30 for taking another patient’s appointment. This fee must settled prior to seeing any doctor.
Below is a list of some of the specialist services we offer. We are happy to provide information on any fee-related questions.
Please note that private billing applies on Weekends and Public Holidays for ALL PATIENTS, regardless of their age or concession.
Bundoora Family Clinic Practice Fees
(effective 1st November 2023)
| MONDAY TO FRIDAY | ||
| Item Numbers | Age 16 to 59 Years (PRIVATE BILLING) |
*Age under 16 and over 60 years of age or holder of a Valid Commonwealth Concession card |
|---|---|---|
| Standard Consult (item 23) |
$70 Medicare Rebate $41.40 (Out of pocket $28.60) |
BULK BILLING |
| Long Consult (item 36) |
$110 Medicare Rebate $80.10 (Out of pocket $29.90) |
BULK BILLING |
| Telehealth Consult – Standard (item 91891) (Conditions apply) |
$70 Medicare Rebate $41.40 (Out of pocket $28.60) |
**Bulk Billing only if Medicare Assignment form completed. |
| WEEKENDS & PUBLIC HOLIDAYS | ||
| Item Numbers | Age 16 to 59 Years (PRIVATE BILLING) |
*Age under 16 and over 60 years of age or holder of a Valid Commonwealth Concession card |
|---|---|---|
| Standard Consult (item 23) Before 1pm Saturday |
$70 Medicare Rebate $41.40 (Out of pocket $28.60) |
$70 Medicare Rebate $41.40 (Out of pocket $28.60) |
| Standard Consult (item 5020) After 1pm Saturday to 8am Monday or Public Holidays |
$90 Medicare Rebate $53.90 (Out of pocket $36.10) |
$90 Medicare Rebate $53.90 (Out of pocket $36.10) |
| Long Consultation (item 36) Before 1pm Saturday |
$110 Medicare Rebate $80.10 (Out of pocket $29.90) |
$110 Medicare Rebate $80.10 (Out of pocket $29.90) |
| Long Consultation (item 5040) After 1pm Saturday to 8am Monday or Public Holidays |
$130 Medicare Rebate $92.45 (Out of pocket $37.55) |
$130 Medicare Rebate $92.45 (Out of pocket $37.55) |
| Telehealth Consult – Standard (item 91891) (Conditions apply) |
$70 Medicare Rebate $41.40 (Out of pocket $28.60) |
$70 Medicare Rebate $41.40 (Out of pocket $28.60) |
| TAC and Work Cover | Private Fees Only |
| Missed doctors’ appointment fee | $30 |
| Records/ File transfer fee (for each family member) | $30 |
Note: All procedures and some dressings will incur an out- of- pocket fee. Please discuss this with the receptionist or doctor when booking your procedure appointments.
For all other fees, please ask our friendly reception staff prior to booking.
*Valid Commonwealth Concession cards include Pensioner / Seniors / Healthcare card holders / Disabled / Ex-carer, Foster Child etc. Concession card must be presented on the day of consultation.
**Bulk Billing only applies if the Medicare Assignment Form is completed and submitted with each Telehealth consult otherwise Private Fees applicable.
Note: Telehealth consults only available for patients that have seen the doctor ‘face to face’ in the last 12 months.
Fees will be changed without any prior notice.
Fees paid shall not be refundable under any circumstances.
Please remember we have a Zero tolerance policy towards aggressive behaviour which may result in immediate termination of your care at our practice and can be reported to the police and higher authorities.
